Frequently Asked Questions
WOLANG transparent boats use premium cast polycarbonate (PC) — the same material used in bulletproof glass — with impact resistance up to 17× that of ordinary glass. The material is UV-stabilized and engineered for 5–8 years of continuous outdoor use, even in saltwater and high-sun environments. Unlike acrylic, polycarbonate does not yellow or crack under prolonged UV exposure, making it the industry-standard choice for commercial water attraction operators.
WOLANG offers models for different group sizes: the 2-person transparent kayak seats 2 adults (up to 200 kg total), the 3-person kayak seats 3 (up to 280 kg), the family paddle boat seats 4–6 (up to 500 kg), and floating platforms support 8+ people. For resort operators and water parks, we recommend starting with a mixed fleet of 2-person and 3-person models to maximize rental throughput and guest satisfaction.
The standard MOQ is 1 unit for sample orders and 5 units for production orders. WOLANG offers flexible MOQs for first-time buyers — many resort operators start with a small test fleet of 3–5 boats to validate guest demand before scaling up. Contact our sales team to discuss your project-specific needs; we regularly accommodate pilot programs for new water attractions.
Yes. As a 10+ year OEM/ODM manufacturer, WOLANG offers full customization across 4 dimensions: Shape (round, heart, animal, geometric, or your own design), Color (crystal-clear, tinted purple/pink/teal/yellow, gradient), Size (1- to 8-seater), and Logo branding (printed, engraved, or LED-backlit). This makes our boats ideal for resort branding, themed attractions, and destination marketing campaigns.
Standard WOLANG models ship in 15–20 working days. Custom designs take 25–35 working days depending on complexity. Rush orders are available for an additional fee. With 10+ years of OEM/ODM experience and 500+ staff, WOLANG maintains reliable production timelines. We ship to 50+ countries and handle all export documentation, customs clearance and can arrange door-to-door delivery.
Yes. All WOLANG boats are engineered for both freshwater and saltwater use. The polycarbonate hull is corrosion-resistant, and all metal components use marine-grade stainless steel. The UV-stabilized material resists yellowing even under tropical sun exposure. Many of our clients are beach resorts and island tourism operators in Southeast Asia, the Maldives, the Caribbean and the Middle East.
All WOLANG products come with a 2-year warranty covering manufacturing defects. Extended warranties up to 5 years are available for commercial fleet operators. We also provide lifetime technical support via WhatsApp (+8613342886966) and email, and replacement parts are always in stock. For large fleet orders, we offer on-site installation guidance and staff training materials.
Simply rinse with fresh water after each use and clean with a soft cloth and mild soap. Avoid abrasive cleaners, steel wool or solvents. WOLANG provides a detailed maintenance guide with every order. With proper care, the polycarbonate hull maintains its crystal clarity for 5–8 years. Replacement parts (seats, bumpers, LED strips) are always available for quick swap-outs in rental operations.
Transparent boats are one of the highest-ROI water attractions available today. They naturally drive social media sharing — guests take photos and videos, post them to Instagram, TikTok and Facebook, creating organic viral marketing for your venue. WOLANG clients report 30–60% increases in social media mentions within the first season. The boats require minimal maintenance, have a small storage footprint, and can generate revenue from day one through rental fees, photo packages or guided tours.
WOLANG products carry CE certification, SGS testing reports, and comply with ISO 9001 quality management standards. Our factory is audited by Alibaba as a Verified Supplier. We also provide Material Safety Data Sheets (MSDS) and product test reports upon request. All certifications are available for review during the procurement process.
More Questions? We've Got Answers
Detailed information organized by category to help you make the right decision.
Product Details
What is the weight capacity of your transparent kayaks?
Our 2-person kayak supports up to 200kg (440 lbs), and the 3-person version supports up to 300kg (660 lbs). The giant transparent boat seats up to 16 people with a total capacity of 1,200kg (2,640 lbs). All capacities include a safety margin of 30%.
How stable are transparent boats? Do they tip easily?
Our kayaks have a flat-bottom catamaran-style hull design that provides exceptional stability — much more stable than traditional kayaks. First-time paddlers feel confident within minutes. The giant boats have a wide beam and low center of gravity, making them virtually untippable.
Can the boats handle saltwater and UV exposure?
Yes. PC (polycarbonate) is inherently UV-resistant and does not degrade in saltwater. We add an additional UV coating during production. Unlike acrylic, PC will not yellow, crack, or become brittle even after years of tropical sun exposure.
What colors are available for the LED system?
Our LED system supports full RGB color spectrum, plus 12 preset modes (solid, fade, flash, breathing, rainbow). You can control colors via remote control or smartphone app. Each boat can display a different color — perfect for creating rainbow fleets at night.
Ordering & Pricing
Do you offer sample orders before bulk purchase?
Absolutely. We encourage 1-unit sample orders so you can verify quality in person. Sample pricing is the same as our standard rate — no premium. Most clients who test a sample go on to place bulk orders within 2 weeks.
What payment methods do you accept?
We accept T/T (bank transfer), Letter of Credit (L/C), PayPal (for sample orders), and Alibaba Trade Assurance. For established clients, we offer NET 30 payment terms on repeat orders.
Is there a discount for large orders?
Yes. Orders of 10+ units receive 5-8% volume discount. Orders of 20+ units receive 10-15% discount plus free custom logo printing. Contact us for a detailed quote tailored to your order size.
Shipping & Logistics
How are the kayaks packaged for shipping?
Our knock-down (modular) design separates the hull into flat panels that nest together. This reduces shipping volume by 70% compared to fully assembled kayaks. A standard 20ft container holds 30-40 kayaks (vs. 8-10 assembled units). Assembly takes 30 minutes with basic tools.
Do you handle customs clearance?
We provide all necessary export documentation (commercial invoice, packing list, certificate of origin, bill of lading). For door-to-door delivery, our logistics partner handles customs clearance at the destination. You can also use your own freight forwarder.
What happens if a boat arrives damaged?
Every shipment is insured. If damage occurs during transit, we replace the affected parts at no cost within 7 business days. We also keep spare parts in stock for emergency shipments.
Warranty & Support
What does the 5-year warranty cover?
The structural warranty covers material defects, cracking, delamination, and yellowing of the PC hull. It does not cover cosmetic scratches from normal use, damage from improper storage, or modifications made after purchase. LED systems carry a separate 2-year warranty.
How do I maintain the boats for maximum lifespan?
Simple freshwater rinse after saltwater use, store out of direct sunlight when not in use (or use our UV cover), and check LED seals annually. We provide a detailed care guide with every order. With proper maintenance, our boats last 7-10 years.
Do you provide spare parts?
Yes. We maintain inventory of all replacement parts: seats, paddles, LED strips, batteries, drain plugs, and hardware. Standard parts ship within 48 hours. Custom-colored hull panels require 7-10 days production.
Customization
Can I get my resort logo on the boat?
Yes — three options: (1) Embossed logo molded into the hull during production (most durable), (2) UV-resistant vinyl decal applied at factory, (3) Full hull wrap with custom artwork. Option 1 is included free on orders of 10+ units.
Can you match our brand colors exactly?
Yes. We can tint the PC material to any Pantone color, or apply a full-color hull wrap. For LED boats, we can program your brand colors as the default lighting mode. Color matching typically adds 3-5 days to production time.
Can I request a completely custom boat design?
Yes. We have in-house designers who can create custom shapes (hearts, circles, custom outlines). Custom molds require a minimum order of 20 units and add 15-20 days to production. The mold cost is partially refundable on repeat orders.
Still Have Questions?
Our team responds within 4 hours during business days. No obligation, no pressure — just honest answers.