常见问题解答
WOLANG透明船采用优质铸造聚碳酸酯(PC)— 与防弹玻璃相同的材料 — 抗冲击性能是普通玻璃的17倍。该材料经过抗紫外线处理,即使在盐水和强日照环境下也能连续户外使用5-8年。与亚克力不同,聚碳酸酯在长时间紫外线照射下不会发黄或开裂,是商业水上景点运营商的行业标配选择。
WOLANG提供不同团体规模的型号:双人透明皮划艇可坐2名成人(总重最高200公斤),三人皮划艇可坐3人(最高280公斤),家庭脚踏船可坐4-6人(最高500公斤),浮动平台可承载8人以上。对于度假村运营商和水上乐园,我们建议从双人款和三人款混合船队开始,以最大化租赁周转率和客人满意度。
标准起订量为样品单1艘,量产单5艘。WOLANG为首购客户提供灵活的起订量 — 许多度假村运营商先从小规模3-5艘测试船队开始,验证客源需求后再扩大规模。联系我们的销售团队讨论您项目特定的需求;我们经常为新水上景点项目提供试运营方案。
可以。作为拥有10年以上OEM/ODM经验的制造商,WOLANG在4个维度提供全面定制:形状(圆形、心形、动物形、几何形或您自己的设计)、颜色(水晶透明、紫色/粉色/蓝绿色/黄色调、渐变)、尺寸(1座到8座)和品牌Logo(印刷、雕刻或LED背光)。这使我们的船非常适合度假村品牌化、主题景点和目的地营销活动。
WOLANG标准型号15-20个工作日发货。定制设计根据复杂程度需25-35个工作日。加急订单可额外付费安排。凭借10余年OEM/ODM经验和500多名员工,WOLANG保持可靠的生产进度。我们向50多个国家发货,处理所有出口文件、清关手续,并可安排门到门配送。
可以。所有WOLANG船都设计为淡水和海水两用。聚碳酸酯船体耐腐蚀,所有金属部件采用船用级不锈钢。抗紫外线材料即使在热带强日照下也抗发黄。我们的许多客户是东南亚、马尔代夫、加勒比海和中东的海滩度假村和海岛旅游运营商。
所有WOLANG产品享有2年质保,覆盖制造缺陷。商业船队运营商可获得最长5年的延保。我们还通过WhatsApp(+8613342886966)和邮件提供终身技术支持,备件始终有库存。对于大型船队订单,我们提供现场安装指导和员工培训资料。
每次使用后只需用淡水冲洗,用软布和中性肥皂清洁。避免使用研磨清洁剂、钢丝球或溶剂。WOLANG随每笔订单提供详细的维护指南。妥善保养下,聚碳酸酯船体可保持水晶般透明度5-8年。替换部件(座椅、防撞条、LED灯带)始终有库存,便于租赁运营中的快速更换。
透明船是目前投资回报率最高的水上景点之一。它们天然驱动社交媒体分享 — 游客拍照和视频,发布到Instagram、TikTok和Facebook,为您的场地创造有机病毒式营销。WOLANG客户报告首季社交媒体提及量增长30-60%。船只需要最少维护,储存空间小,可从第一天起通过租赁费、拍照套餐或导游服务产生收入。
WOLANG产品拥有CE认证、SGS检测报告,符合ISO 9001质量管理体系标准。我们的工厂经阿里巴巴审核为认证供应商。我们还可根据要求提供材料安全数据表(MSDS)和产品检测报告。所有认证均可在采购过程中查阅。
More Questions? We've Got Answers
Detailed information organized by category to help you make the right decision.
Product Details
What is the weight capacity of your transparent kayaks?
Our 2-person kayak supports up to 200kg (440 lbs), and the 3-person version supports up to 300kg (660 lbs). The giant transparent boat seats up to 16 people with a total capacity of 1,200kg (2,640 lbs). All capacities include a safety margin of 30%.
How stable are transparent boats? Do they tip easily?
Our kayaks have a flat-bottom catamaran-style hull design that provides exceptional stability — much more stable than traditional kayaks. First-time paddlers feel confident within minutes. The giant boats have a wide beam and low center of gravity, making them virtually untippable.
Can the boats handle saltwater and UV exposure?
Yes. PC (polycarbonate) is inherently UV-resistant and does not degrade in saltwater. We add an additional UV coating during production. Unlike acrylic, PC will not yellow, crack, or become brittle even after years of tropical sun exposure.
What colors are available for the LED system?
Our LED system supports full RGB color spectrum, plus 12 preset modes (solid, fade, flash, breathing, rainbow). You can control colors via remote control or smartphone app. Each boat can display a different color — perfect for creating rainbow fleets at night.
Ordering & Pricing
Do you offer sample orders before bulk purchase?
Absolutely. We encourage 1-unit sample orders so you can verify quality in person. Sample pricing is the same as our standard rate — no premium. Most clients who test a sample go on to place bulk orders within 2 weeks.
What payment methods do you accept?
We accept T/T (bank transfer), Letter of Credit (L/C), PayPal (for sample orders), and Alibaba Trade Assurance. For established clients, we offer NET 30 payment terms on repeat orders.
Is there a discount for large orders?
Yes. Orders of 10+ units receive 5-8% volume discount. Orders of 20+ units receive 10-15% discount plus free custom logo printing. Contact us for a detailed quote tailored to your order size.
Shipping & Logistics
How are the kayaks packaged for shipping?
Our knock-down (modular) design separates the hull into flat panels that nest together. This reduces shipping volume by 70% compared to fully assembled kayaks. A standard 20ft container holds 30-40 kayaks (vs. 8-10 assembled units). Assembly takes 30 minutes with basic tools.
Do you handle customs clearance?
We provide all necessary export documentation (commercial invoice, packing list, certificate of origin, bill of lading). For door-to-door delivery, our logistics partner handles customs clearance at the destination. You can also use your own freight forwarder.
What happens if a boat arrives damaged?
Every shipment is insured. If damage occurs during transit, we replace the affected parts at no cost within 7 business days. We also keep spare parts in stock for emergency shipments.
Warranty & Support
What does the 5-year warranty cover?
The structural warranty covers material defects, cracking, delamination, and yellowing of the PC hull. It does not cover cosmetic scratches from normal use, damage from improper storage, or modifications made after purchase. LED systems carry a separate 2-year warranty.
How do I maintain the boats for maximum lifespan?
Simple freshwater rinse after saltwater use, store out of direct sunlight when not in use (or use our UV cover), and check LED seals annually. We provide a detailed care guide with every order. With proper maintenance, our boats last 7-10 years.
Do you provide spare parts?
Yes. We maintain inventory of all replacement parts: seats, paddles, LED strips, batteries, drain plugs, and hardware. Standard parts ship within 48 hours. Custom-colored hull panels require 7-10 days production.
Customization
Can I get my resort logo on the boat?
Yes — three options: (1) Embossed logo molded into the hull during production (most durable), (2) UV-resistant vinyl decal applied at factory, (3) Full hull wrap with custom artwork. Option 1 is included free on orders of 10+ units.
Can you match our brand colors exactly?
Yes. We can tint the PC material to any Pantone color, or apply a full-color hull wrap. For LED boats, we can program your brand colors as the default lighting mode. Color matching typically adds 3-5 days to production time.
Can I request a completely custom boat design?
Yes. We have in-house designers who can create custom shapes (hearts, circles, custom outlines). Custom molds require a minimum order of 20 units and add 15-20 days to production. The mold cost is partially refundable on repeat orders.
Still Have Questions?
Our team responds within 4 hours during business days. No obligation, no pressure — just honest answers.